Kidson Talks | The E-commerce Chemist

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Ebay Sellers can not leave negative feedback….

June 7th, 2008 · No Comments

or even neutral for that matter. I know this is old news and I have held back comments, but it seems that sellers are suffering cheeky buyers, who can get them kicked off eBay with two sales, even if they leave a neutral. Strike that, there is no neutral, it is the same a negative.

I imagined that buyer would not really know this for a while, but as I came to leave feedback for some items eBay popped up and told me.

Sellers can no longer leave negative or neutral Feedback for buyers.
Buyers should leave honest Feedback without the fear of receiving negative or neutral ratings

and its is a permanent message at the top of my feedback page.

As a seller, I will just not leave feedback until positive is received, it has been something I have been doing since the beginning, not so I could leave a negative feedback, so I would not feel a fool by leaving positive feedback when a buyer plays up. It has not happened very often, but when they play up they really play up. I like the denial of receiving the item, even though it was tracked and the royal mail says so…which in turn prevents refund. So an angry buyer leaves a negative to ’serve me right’ for not giving in.

You can still file non paying bidders, which is fine, but they are not usually the biggest problem.

That is why I don’t rely on eBay for my business, really a lot any more and I encourage my clients to open up various other channels to market.

I still love eBay, but it makes it so hard….

I am busy with my Open University course at present, but the next eBay design lesson will be about Javascript in eBay.

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Category E-Business · eBay

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