Kidson Talks | The E-commerce Chemist

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But how DO they get the email addresses?

August 13th, 2009 · 1 Comment

A lot of my clients use similar services, and they have ALL received an email ‘whistle-blowing’ be it true or false about the accounting practises of a particular firm. Fortunately for the time period the email warned about my clients were on the kind of contract that it didn’t matter, more of an all in for one price kinda deal.

But my main concern is HOW the whistle-blower got all of my clients (who happen to use said  software) email addresses?

Is this information widely available? Or is this a breach of data protection by an employee of said company? I know this company has made several redundancies recently and probably upset a few employees but still the contents of the email has rattled my clients. One is now thinking of moving away as the words ‘financially viable’ were suggested with respects to the companies future.

It is worrying times for small businesses that use eBay/e-commerce service companies. Personally I lost £50 due to a supplier (GotLingerie.com) going into administration before they could complete my order. In fact they KNEW they would not be able too and still took my money. Unless you pay by credit card you are kinda stuffed. Luckily you can recover from a small amount, but other companies have not been so lucky and it will cost THEIR business.

So with the recession getting worse who can you trust? *insert Morcheeba song here*.

A point about trust, a new review site keeps popping up:

Review:

Frooition : http://www.trustpilot.com/review/www.frooition.com
eBay: http://www.trustpilot.com/review/www.ebay.co.uk

or add other companies, couldn’t find anyone else.

Really should have bothered to find my affiliate links for that one.

Well my clients can trust that I won’t go bust in the recession, I am even having to turn my hand to eBay design due to failing companies.

Recession proof yourself:

- Host your own images/design and keep a local back up

- Back up inventory/sales/analytic’s and any data you have locally on a CD/Tape drive

- Check your suppliers and services providers and don’t let anything go on too long

- Don’t invest massively up front, pay through out the ‘project’ or when it is complete

- Have a plan B and C, possibly D if you have the time and inclination

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Category Consultancy · E-Business

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