FootballShopOnline is the 203rd Best eBay Seller in the UK!

My client FootballShopOnline has entered the polls again, this time with eBay!

All this is according to the statistics by Webretailer: http://www.webretailer.com/lean-commerce/worlds-top-ebay-sellers/

They beat Tesco & The Hut Group outlets with their performance on eBay. A few of my past clients are also up there too.

They rank is 894th in the WORLD and 203rd in the UK. They were also in the top 1000 Amazon sellers worldwide polls earlier this year.

It’s also great to see past clients from Germany, UK & US also feature on these lists!

I work as needed in marketplace businesses so sometimes clients only need me for a few months but I have been working with FootballshopOnline actively for 3 years to really drive their sales forward.

So if you want this to be YOU one day…drop me a line!

01384 414770 or work@kidsontalks.com

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Starting a business from scratch! A REAL example….

sblogo…no get rich quick schemes here….more like get rich slowly with dedication & expertise! Sorry to burst that bubble but it actually takes years to build a successful multi-channel business.

Last year, I had the pleasure of starting a business from scratch for one of my clients. The brief was to set up a multichannel business using Channeladvisor which included eBay, Amazon & Tesco Marketplace.

The eBay & Amazon project with Channeladvisor launch cost £12000 over 11 months to produce a stable eBay, Amazon & Tesco marketplaces business from scratch. The client had no time or resource to dedicate to this start up so I set it up as though it was my own business. I was responsible for all tasks to set up the business.

The client is now adding new lines to further grow the business as the handover was in early January. I will be watching the success of this project closely!

This graph shows the progress of the account over the past 12 months. This client sells on Amazon, eBay & Tesco. Values omitted to protect client integrity.

sportsbubble_growth

I also managed the design project with a third party provider:

sportsbubble_design

I am super excited to watch this business grow domestically in the hands of my client and then jump back in for international expansion in 2016. Over 3000 extra skus need to be added to this business so the second year of growth will be driven by product.

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Bespoke Channeladvisor Launch Services

I have been working with & creating successful businesses with the Channeladvisor Multichannel System for over 10 years. I now provide specific launch & support packages for Channeladvisor clients all over the globe.

It can be hard to integrate your business with a new system, but you can now take advantage of my expertise as a independent and experienced consultant.

Launch Packages
Tesco Marketplace Launch
Web Stores Launch (Shopify/BigCommerce)
Shopify/BigCommerce Design
Channeladvisor Digital Marketing
Channeladvisor International Expansion (English Speaking Marketplaces)

I also offer adhoc consultancy on the Channeladvisor system for £300 per day plus expenses. Let me help you succeed!

Drop me a line to discuss your business needs.

Phone: 07435 972407/01384 414770

Email: work@kidsontalks.com

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E-commerce Tarot – What can marketplace sellers expect in 2015?

The third in the series of What is in store for marketplace sellers in 2015!

So the question today is:

‘What can sellers expect in 2015?’

My gut feeling is 2015 will be bigger than ever, but the policies tighter for marketplace sellers and the cost of doing business that little bit higher!

I have been a part of the e-commerce landscape for 14 years, and it just keeps growing. I don’t think it will stop. But what I DO think is ‘other people & organisations’ will try to take a bigger slice of sellers money.

The UK/EU government/s will start 2015 as it means to go on, by making sure you can’t sell electronic goods with out paying VAT on every penny by lowering the threshold to well….zero. If this is successful the cynic in me can see it rolled out to all ‘online purchases’ – the EU is broke….it wants our money. It wants it NOW.

eBay will also need more money, so sellers will see fee’s rise in 2015 to cover the losses caused by bad management and infrastructure at eBay.

But lets see if the cards are just as pessimistic about the drain on sellers finances!

Back to the Druid Craft Deck bought on eBay:

 

The Issue – Four of Cups *Reversed

It seems sellers need to be wary of staying in a relationship that should end in 2015, however there will be new opportunities for sellers to take hold of. The fear of security is there though. With the recent hacking of eBay, a lot of sellers are concerned moving forward.

Action to Avoid – The Lady *Reversed

Sellers need to avoid the blockages that prevent success. This might well pertain to VAT issues, ending that relationship that is holding you back or making that decision to unlock your potential.

Action to Take – Queen of Pentacles *Reversed

Obsessive materialism! This is what we like to hear. LOTS of people buying YOUR items. Get ready for the rush!

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In 2015 sellers need to shed their dead weight. Anything that is costing you too much, not making you money/saving time you need to ditch. There is massive opportunity ahead in 2015, the year of obsessive materialism commences. We have already seen the signs in the sales this Christmas.

So what to expect? BIG THINGS & BIG MONEY! You just have to take those opportunities, make sure of your return on investment STOP wasting money. Check who you are working with, consultants, experts, third party providers, financial services…are THEY making you money or solving your problems? Has the relationship broken down but you are too ‘busy’ to end it? STOP BEING A NINNY.

*Please remember this is just for fun, insight and a way to get myself blogging again after a poor show this year. Tweet your questions to @Kidsontalks – It’s free!

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Things change in e-commerce, and thus we change with it!

I am all about change! Back in 2013 I struck out as a freelance consultant and reduced my involvement with createyourtemplate. After 7 years working with CYT in the design space I am now moving on completely.

The eBay design landscape has dramatically changed in the last 18 months, business needs have changed and I have been working on some great projects.

So what have I been doing?

I became an official partner with Channeladvisor earlier this year and have helped some of their customers get to grips with the software as well as grow their business internationally.

I have been helping more traditional wholesale & retail businesses move into online retail, using marketplaces and integrated technology.

I have been helping online business expand into new markets & open new sales channels. Some of the figures have been amazing, I have seen growth from 50% – 300% on the previous year.

I have been supporting and training clients on the tech they need to grow & streamline their businesses.

I have been working and developing with Magento & M2ePro – and want to start delving into API work.

And most of all I have been having a great time watching clients grow and succeed.

Want me to help you? Let me know!

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If you enable best offer on eBay, use it PROPERLY!

My new obsession is photographaphy. I have cobbled together a mid range DSLR camera from older models & used stuff on eBay.

I bought my Lumix G1 on best offer. I went in low, seller countered…I accepted. It is how it goes.

So, on shopping around for a lens I saw a great one at a good price on best offer. Went in sensible….nothing. In fact nothing for over 24hrs. So I messaged to see if they were going to accept or reject my offer, counter offer etc? Did they need me to poke them? Already I was NOT feeling this seller. Lenses are expensive items.

They did get back to me and said:

We can’t accept your offer.

The offer is still in my account, not rejected so I replied with this:

In order to get the best out of eBay’s best offer functionality you are supposed to counter offer to the buyer for consideration. If you are not going to use this properly, don’t use the functionality and disable it from your listings. It doesn’t create a good experience for the buyer as they then are hanging around NOT buying your items. You can set up automated accept/reject rules.

What the seller didn’t realise is that I would have bought this item at the full asking price. Best offer suggests they will take LESS so I always use it. I would have accepted a counter offer, even if it was £2 cheaper!

But what does this tell me about this seller?

1. They don’t know how to use the eBay functions they enable. What ELSE don’t they know about? Do they understand distance selling regulations? My right to return or dispute? How to package up an item safely?

2. They ignore customers. Which means I will have to wait the full length for refunds, questions and for a high value item this just stinks of ‘pain in the ass’.

They were a local seller so I was going to buy more accessories from them, maybe visit their shop. However, their first impression SUCKED so I won’t be buying from them. They have competitors.

See how easy it is to lose a customer?

Right, still want that lens….lets find another seller!

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