This is my journey as an E-commerce Consultant
Web Mastering
Thank you for all your emails!
778 days
Thank you to the people that have email though in recent weeks – sorry I have been slow replying. I always read and reply to email’s personally and still love to hear your thoughts. I will blog about the following support topics as soon as I am able:
1. De-bunking the ChannelAdvisor Premium store set up process – a guide for those with little concentration.
2. Breaking down eBay’s changes for real people.
3. How to be the client in a web project (I like this one, no one ever tells the client what they need to do – and you are so important to the development process)
Thanks!
REALLY excited about ChannelAdvisor catalyst this year!
778 days
It is coming up and at last count only 10 seats left – Frooition customers got a last minute £49 off the event to make sure all seats were full.
This year just feels very positive, the business is going well and I have worked with some great clients like http://www.tacklediscounts.co.uk in the last few months. They are experiencing their best ever eBay sales record and we hope the website which is promoted by searchadvisor (a channeladvisor search product) and soon a little marketing creative from CYT will match this.
But as always, with my head deep in XML/SQL files – I need to brush up on my oh so current eBay – a lot has changed this week it seems and I need to play catch up.
I have been doing a mix of projects, from SEO and programming to consultancy and design.
I shall be sitting in all the conferences this catalyst (or as many as I can) so my head will be full of blog-able information soon.
Speak then my e-commerce lovelies.
Web Development and Customer Trust
826 days
There are far too many web development and design horror stories – and many of my clients have had serious trust issues with a previous developer. Re-cultivating this trust can be difficult, even for the most dedicated and well thought of web developer.
The world of eBay design has had its ups and downs, eBay designers springing up out of nowhere and disappearing just as fast. Customers were hard pushed to see the quality difference between two developers in a basement and a seasoned team of 20. The situation is slowly improving and clients are beginning to understand why they were comparing apples to bananas.
Keeping the client out of the development process destroys trust and clients should not be treated as intruders on development.
The best way to deliver a successful web project is to use more inclusion techniques with your clients, don’t let things be a big secret.
Clients have the right to:
- An overall plan.
- To make changes (and be told what is reasonable and what is not)
- To get value
- To see progress
- To be informed.
This will break down walls between the customer and developer and build trust.
Using this as a selling point is crucial, even in your quotes – breaking down the elements into bite sized chunks will let the client know exactly what they are getting and consequently the developer/designer the project is passed onto.
*Client bill of rights based on XP programming methodologies.
Merry Christmas and a Happy New Year
871 days
Well, next year involves quite a big change for me – real office space and a design partner so I hope 2010 is as eventful for everyone. I will pimp my case studies here as well as keeping it real with my musings on eBay, e-commerce and e-life in general.
In fact next year I will have more time to devote to my crafty projects and this blog so you will be hearing more from me next year than the one just past.
Hairfreax – new site and restricting handmade hairpiece catalogue. Adding handmade rockabilly Yukata and Kanzashi, as well as funky obi and Japanese/Anime inspired fashion.
Hairfreax eBay – just a few pre-made hairpeices
Keirotech will be partnering with Createyourtemplate and be absorbed into CYT UK – eBay Design, Web Design inc ASPDNSF design, Flash programming, brick to bytes – on-line business integration and business consultancy. New site/info to come.
See you in 2010!
Kidsontalks Downtime
934 days
by Liz
in Web Mastering
Oooh, we got a little lost there – but we are back on-line with a new host.
Remember kids ALWAYS make regular back ups – do not trust your host….
