Need help with your eBay or Amazon Business? Self Serving Post!

Hey, we all have to work! I have been having exciting conversations with potential clients about their expansion plans and where I can help them and I can’t get enough of it!

I love e-commerce, eBay, Amazon and the new marketplaces that my clients are expanding into this year.

I have been part of the success of many wonderful e-commerce businesses in the past year and want to continue that buzz!

Let me work with you….

KidsonTalks - eBay, Amazon, Ecommerce Consultant

Name: Elizabeth Hitchins

Title: Freelance E-commerce Consultant and Developer

Phone: 07435 972407/01384 412958

Email: work@kidsontalks.com

Freelance e-commerce and marketplace consultant based in the UK, specialising in e-business management which includes e-commerce site management and marketplace management such as eBay and Amazon. Domestically and internationally.

Main services include:

  • Inventory management
  • Sales management
  • Pay per click management
  • Design contracting including eBay design
  • Search engine optimisation
  • eBay business management
  • Website content and maintenance
  • Web development
  • E-commerce implementation, advice and strategy
  • Third party tool implementation for multichannel trade
  • Project co-ordination and management (including design and solution development)
  • Recruitment and trade fairs
  • Project development
  • Event organisation and delivery
  • Business support and administration
  • E-commerce training online and in person

Over 12 years experience in the e-commerce industry working with SME and enterprise online retailers, in Europe and America. References and examples of work available on request. Rates quoted per hour, small and large projects considered. No minimum spend or contract length.

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Feeling international…in Berlin

When the rest of your team is based in Berlin sometimes you need to visit. That time is now and I am writing from the Createyourtemplate/Widshop office on Mainzer Street in Berlin.

Catalyst is looming and we are getting our game plan ready to introduce attendees to Widshops eBay design a fantastic scalable solution for your international plans.

E-business is international and part of our Widshop swat team for Channeladvisor Catalyst is Mathias who speaks German and English, Larissa who speaks 4 languages and Patrick who speaks German/English. So with my new found love of asian languages we are very much the international team ready to take our customers to the next level.

Quite often we partner with Intercultural elements who have helped our UK based customers become international eBay superstars with their translation, customer service and market knowledge.

Hopefully I will see lots of you at catalyst which is almost SOLD OUT, so you need to be quick to be part of the greatest date in the e-commerce calendar!

See you soon! I will have sherbert dibdabs, haribo and chocolate at the widshops booth so it is worth popping by!

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WIDSHOP eBay design at Channeladvisor Catalyst 2012

Well…it’s that time of year again. Sandra (from the Berlin office) and I have been discussing hotels for Catalyst

This year though, we are introducing our Widshop eBay design service so we have a four strong team, 3 from Berlin and yours truly.

The reason we sponsor Catalyst and have done for 5 years is the very reason people GO to catalyst.

Relevancy.

The content reflects on the past success but mainly focuses on the future of e-commerce and what areas need investment for business expansion.

This year Catalyst will focus again on cross border trade as this is SUPER important and not just looking at Europe.

The east is where there is a massive amount of money and a love of UK goods. Check out http://import.buy.com – a site pushing American goods to the Japanese market.

And who owns Play.com – A Japanese company! Should you be selling to the East? Have you been watching the telly recently? Loads of programmes on the expansion of China and the east. Heck, we are asking China to bail out Europe!

I digress, where was I..oh CATALYST 🙂

This year are some great speakers talking about social commerce, search, female representation in business (you can tell I have started to go to Girl Geek stuff and networking with my fellow business women) and all kinds of things relating to being a successful e-business.

One of the great things about Catalyst is meeting like minded people with the same goals, needs and problems as you. There are a lot of opportunities to network, party and you are ALWAYS well fed at this event.

This event is about information, relevant to your on-line business and where the sector is heading.

The other great thing about Catalyst is you can speak to various third party service providers (which I am one) and discuss potential future partnerships. Having everything in house is expensive and hard to run, third party companies are essential in e-businesses.

Well, I hope to see you at Catalyst and I (Createyourtemplate) will be there with chocolates and sweets as always.

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eBay Design Client becomes a Channeladvisor Case Study!

Dan from buyforlessonline is now a youtube star with Channeladvisors YouTube Channel:

Buy For Less Online are an online retailer of toys based in the Midlands near Birmingham. Managing Director, Dan Aston, considers ChannelAdvisor to be one of his most reliable employees, stating the system easily does the work of three or four people. During peak times such as Christmas, Buy For Less Online process around 3,000 orders per day and state they would not be able to do this without ChannelAdvisor.

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Forgot to give some love to ChannelAdvisor and Buyforless…

Dan from buyforlessonline is now a youtube star with Channeladvisors YouTube Channel:

Buy For Less Online are an online retailer of toys based in the Midlands near Birmingham. Managing Director, Dan Aston, considers ChannelAdvisor to be one of his most reliable employees, stating the system easily does the work of three or four people. During peak times such as Christmas, Buy For Less Online process around 3,000 orders per day and state they would not be able to do this without ChannelAdvisor.

Createyourtemplate design the background, eBay shop/template and basic CA store.

March’s case study is already up!

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But how DO they get the email addresses?

A lot of my clients use similar services, and they have ALL received an email ‘whistle-blowing’ be it true or false about the accounting practises of a particular firm. Fortunately for the time period the email warned about my clients were on the kind of contract that it didn’t matter, more of an all in for one price kinda deal.

But my main concern is HOW the whistle-blower got all of my clients (who happen to use said software) email addresses?

Is this information widely available? Or is this a breach of data protection by an employee of said company? I know this company has made several redundancies recently and probably upset a few employees but still the contents of the email has rattled my clients. One is now thinking of moving away as the words ‘financially viable’ were suggested with respects to the companies future.

It is worrying times for small businesses that use eBay/e-commerce service companies. Personally I lost 50 due to a supplier (GotLingerie.com) going into administration before they could complete my order. In fact they KNEW they would not be able too and still took my money. Unless you pay by credit card you are kinda stuffed. Luckily you can recover from a small amount, but other companies have not been so lucky and it will cost THEIR business.

So with the recession getting worse who can you trust? *insert Morcheeba song here*.

A point about trust, a new review site keeps popping up:

Review:

Frooition : http://www.trustpilot.com/review/www.frooition.com
eBay: http://www.trustpilot.com/review/www.ebay.co.uk

or add other companies, couldn’t find anyone else.

Really should have bothered to find my affiliate links for that one.

Well my clients can trust that I won’t go bust in the recession, I am even having to turn my hand to eBay design due to failing companies.

Recession proof yourself:

– Host your own images/design and keep a local back up

– Back up inventory/sales/analytic’s and any data you have locally on a CD/Tape drive

– Check your suppliers and services providers and don’t let anything go on too long

– Don’t invest massively up front, pay through out the ‘project’ or when it is complete

– Have a plan B and C, possibly D if you have the time and inclination

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