Posts tagged channeladvisor

Shipping Integration for an ASPDOTNETSTOREFRONT and Channeladvisor

Well, there isn’t any really. You need to set up the ASPDOTNETSTOREFRONT shipping as is and the methods will map to your CA checkout. The prices are defined in the ASPDOTNETSTOREFRONT admin panel and your CA shipping values are NOT used. There is a work around, but it sounds a cuffuful and a half.

So, for the UK the only two sections you need to worry about is:

Configuration> Shipping > Shipping Methods:

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and you only need to use ‘set allowed countries’ for the UK. Northern Ireland comes under UK already and….

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The shipping methods available to you for all inventory are:

  • By Weight
  • By  Total
  • Individually (Not integrated with CA so it would mean editing each and every one)
  • Fixed prices
  • Free Shipping
  • By Total and Percent

Zones are not available for UK users, but you can use in store pick up or live rates from companies such as Fedex and UPS. But lets face it we mostly use Royal Mail in the UK for all its faults.

One nice attribute on the shipping side is that when your customer has their item in checkout, there is a neat ‘Get Shipping Estimates’ button which allows your customer to find out how much the shipping will cost and the options available before carrying on through checkout.

Oh, and did you see what I did there? I set up a shipping method for International Signed for Europe and a separate one for Rest of World (ROW) to mimic zones.

You can of course do this for every zone you need and just call the method Royal Mail International Signed For (Zone 5) etc and set the allowed countries appropriately. Possibly just shorten it to whatever you need, but that is the only way I can see that UK users can use zoned shipping as we know it.

But remember to map it to your CA account in Stores > Premium Stores (Configuration)

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[ChannelAdvisor Catalyst] – Go Green with MetaPack

You wake up after CA Catalyst and it is your first day back to normality.  You get dressed then hunt around for shoes and try to find at least one pair of shoes not littered with royal mail packing labels. These are the shoes of an eBay business woman, they let me walk out the door trailing first class recorded sticker roll behind me. They know I walk past the royal mail depot, it could be dangerous.

So how could meta pack save me from being posted to the depot of lost items in the sky? By reducing the vast amount of paper waste generated by a normal royal mail/parcelforce relationship.

With metapack you get funky all purpose labels, one per parcel and you ship by service rather than by carrier. The only waste you get is your label roll backing and the sticky protector strips on your mailing bags.

The fact that they automate all of your shipping carriers, simplify your CA account shipping set up, send tracking information to you and your customer with AWOL updates and possibly reduce the amount of humans needed is by the by.

For £100 set up fee and 4% of your carriage fees you can save the planet.

For those people who really want to know more details there website is : http://www.metapack.com/

InterCultural Elements – Get your business to Europe!

At channeladvisor catalyst we spoke to many great sponsors with a unique business offering. Now that the Euro is closing in on the Pound, selling to Europe will become a more attractive prospect for eBay sellers. Once you have sorted a deal with your shipipng provider, how do you effectivly communicate with ebayers that don’t speak your language?

In come InterCultural Elements:

Cultural subtleties and the technical nature of products and services demand cultural expertise and industry know-how to communicate accurately. You need quality translation from experts who combine:

* cultural expertise
* industry know-how
* knowledge of online selling

to ensure your online presence is both appealing and technically accurate.

No only will they work to translate your inventory, but advise on how you actually expand into different countries with an understanding of the differences in culture and infrastructure.

These guys also work with ChannelAdvisor, and will take your English language account, and translate it in the your desired language and set it up for you.

This is going to work very well with the Createyourtemplate multi-lingual eBay shop capabilities, as we don’t translate but provide the technology!

Save me ChannelAdvisor! Save Me!

Tank Stikman – Channel Mastermind
http://www.channeladvisor.com/tank/

Channeladvisor has their own retailers superhero….uTube Marketing here they come…

How E-business can be used for competitive advantage

There are many opportunities within business to move products and services on line. The internet gives you a better reach, both nationally and internationally at a low cost compared to bricks and mortar. The internet has a richness about it. You find more detailed information on products and prices from many companies and you need your business to show up against your competitors. You might have the better product at cheaper price, but without the knowledge your customers will continue to buy elsewhere.

Moving a service or product on line enables interactivity and customisation to engage your customers, as we know very well the impact of social media on today’s adult population, with the myspace and facebook generation.

Affiliation should not be shunned by an e-business. An organisation with rich links to other compatible companies or organisations will be able to gain a larger reach and influence.

Encouraging your customers to use on line services will reduce costs while providing a new, convenient channel for purchase and customer service. On line your customers are only a mouse click away from your competitors so you need to make sure you build last relationships with your customers. This statement can be a generalisation in some cases as customers or suppliers will generally lock themselves in after learning to use a system or website as the switching costs can be high.

Take the Marketworks and ChannelAdvisor example. Both are on line auction and e-commerce management systems. Marketworks has the poorer product, which was less reliable but high end retailers were locked in because of the cost of switching from one system to another.

This is now however not a problem for Marketworks Customers wishing to switch!

There are some limitations to your e-business and problems will arise. For example in customer service, emails need to go directly to the person concerned within your business and not just ignored. This can damage a companies reputation as your customers will share their experiences on-line in forums and message boards.

Your services are limited by bandwidth, the amount of information that can be presented to the customer at any one time. A website can become unreliable at peak traffic times, and after certain events such as the Olympics and the World Cup if you products are relevant. Your information has to be accurate and reliable, constantly updated to meet the customer needs and changes within the marketplace. No e-business can rest on its laurels.

Security and protection of customer data is an on going problem which you will have to keep on top of.

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