Posts tagged Consultancy

Update to An E-commerce Store from Start to SEO

Did a bit more on this page:

Choosing a starting point – Your e-commerce platform.

In general there are three options:

1. A site hosted and created by a company for example Shopify
2. A site created for you but it is hosted on your own server space for example Cubecart
3. An Open Source Shopping Cart such as Oscommerce

Pro’s and Cons:

1. For option one, you don’t have to worry about updates, support is probably available and you never have to worry about complex code, and for most of the time any code. They do have you over a barrel though, so you need to make sure it is a company you can trust and get data out of if you need to leave. They hold your sales information, customer details, design, images etc and they can shut you down. This option is best for the new e-commerce business if you are running it from a non technical point of view.

2. Hosting your own Webstore. Unless you pay said company to do so you will be responsible for security updates and any downtime will be up to your hosting. This option is my favourite for the adventurous. Its all your, the data, the site, but you will come up against it sometimes. There is paid and community support with most systems. You will pay less in subscriptions etc, but all the data is yours and you are in full control.

3. Open source. Its free, usually heavily supported by a community, you have full freedom with your store. The downside is the code editing. Unless you want to pay ( and you might as well choose one of the other options if you are going to do that) you will have to edit the code yourself and learn a lot on the way. It can be a heartache as support is not guaranteed and totally voluntary, but it is also FREE!

Next to consider is the functionality and features you NEED:

Inventory management – Import, export and sort inventory (bulk uploads and updating methods for inventory crucial for large catalogue) You will need to be able to sort, search and filter your inventory.

Image Hosting ( option 1)

Manageable sales data and order processing- Sales and various stages of orders. You will need to also be able to export sales for accounting purposes.

Inventory based shipping AND flat rate shipping – the most basic of shipping methods which can be used to fit a variety of models

Space for Meta Data – somewhere for you to edit your site html title, keywords and description for search engines

Basic statistics – either space for Google Analytics integration or home grown basic statistics

Customer Data – ability to send a newsletter and export customer data

Secure Payments – SSL and a secure payment method for credit cards for example paypal payments pro or cybersource integration.

Paypal – its too big to ignore. make sure you can accept paypal standard transactions with your secure credit card processing.

Multi tier Category Management – you will need sub categories to manage your user experience.

SEF URLs – Text based URLs for your products.

Currency Conversion – a website need to be international so Dollars, Euro’s and Pound Sterling at least.

Inventory Quantity by Attributes – you want drop down attributes on your products for the various options, for example shoes in their various sizes and colour combinations, with quantity attached.

Ability to cname if not hosted on your servers ( option 1) – you need to be able to make sure the site ’seems’ hosted and you have better urls for example http://www.yourdomain.com/redshoes and not http://www.randomcompany.com/yourcompanyname/redshoes or http://yourcompanyname.randomcompany.com/redshoes

Newsletter Function – to send basic marketing emails.

Functions you will WANT but you don’t necessarily need to survive: (next bit coming soon)

This will be updated as the industry changes and I have time to write more. I am not going to list all the available e-commerce solutions as there are plenty of sites to do that. This is the most organised one though:

E-commerce Shopping Cart Solutions Examples

If you need advice on any of these you can contact the authors of the blog (see at the bottom of the page) or myself as I will review any of these systems for you on my blog:

contact kidsontalks

Climate change does wonders for British E-commerce

The BBC said in this news article:

Wet weather in July drove online shopping to record levels as consumers surfed the net rather than sloshing down the High Street, a report claims.

and the Guardian says:

Risks of flooding are growing to “unacceptable levels” because of climate change with up to 4 million Britons facing the prospect of their homes being inundated, according to a report to be published today by the government.

The report by the Office of Science and Technology gives the most chilling picture yet of how global warming will affect the lives of millions of Britons over the next half century.

So we might all drown or frazzle due to climate change, but we will be shopping on-line while we do.

Madness.

Sell the sizzle but we’re up the sausage….

A email came in today regarding what to do when you have brought an e-commerce platform, sold the earth and delivered a small island. How do you prevent this from happening at the sales stage?

Bad Web Companies are plenty, and it can be hard to sort the wheat from the chaff but there are a few rules I have learned from my customers to stop the micky being taken by any web company – good or bad:

1. Always ask for a live demo of the functionality you require or have been promised.Take the words ‘its currently in development’ as ‘ it might never happen’. If this functionality is essential to the deal. Don’t do it yet.

2. Ask for a trial period, even if its just a few hours to see if the thing crashes every 5 mins or has hideous loading times.

3. Make sure that ANY domain names purchased for you are in your name, and don’t hand over or transfer any of your existing domain names. Control you own emails if you can. Gmail is best as you can get your domain emails too all to one account. Most domain name providers have an email POP3 mailbox service.

4. Make sure you can export all your data for an easy getaway.

5. Make sure the cancellation terms are clear.

6. Make sure you define the roles of you the client and the Webmaster/creator of said website to avoid confusion.

7. Make sure that in case of a web-mergancy or dispute, you can get hold of your Webbie.

8. Make sure you have a copy of your design and graphics, if this has been done for you.

Point one might sound a bit harsh but I have heard it over and over again. Plus development takes time, and if it is something you need don’t let it close the sale for you. The software/website you are buying must have the basic functionality you need (and the twiddley fancy stuff too if it be the edge you need) or you might be stuck a year down the line finding that the deal was not all that and you will have to shell out again.

If you can get an independent opinion on the software/website company that’s even better, and searching blogs is a good way to do that. The time might save you a hideous mistake later, or you might find a gem.

Keyword Research for New Project based around Gothic Clothing

Keywords with high search volume and low advertiser competition to begin with:goth clothing uk

gothic lolita clothes

cyber gothic clothing

gothic clothing websites

gothic alternative clothing

gothic and punk clothing

only 4,860 listings for her company name, in which she is at the top of the listings, but join her company name with clothing and she is nowhere to be seen.

Website Colours and its effect on company fashion…

When a company thinks of its branding it takes alot into consideration. Where I work a light green and ecru/cream colour was chosen. Green is a very popular website colour as it is easy on the eye and promotes a feeling of wealth whereas the contrasting lighter colour for the background is better for dyslexic readers.

But do companies consider ALL the effects?

Now when one of my bosses can in before ebay live he said they were getting new shirts (the last lot where black with a white logo, and could have fit Hagrid from Harry Potter. I did threaten to wear mine as a dress as I could have!) I thought great! No more man shirt episodes. I imagined a ecru shirt with green stitched detail. I didn’t see the shirts before they hit ebay live, but I saw one the other day on our sales director…

…..BRIGHT NEON LIME GREEN with a cream stitched logo. As a woman with red hair I am going to look like a Leprecon on speed even if I get one that fits.

One thing I will say about these shirts,they will turn heads at ANY show!

I just hope they don’t think I am going to wear one when I am visiting clients!

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