Kidsontalks » ebay contact http://kidsontalks.com This is my journey as an E-commerce Consultant Mon, 21 May 2012 14:03:09 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 I have brought it, now why can’t I talk to the seller? http://kidsontalks.com/i-have-brought-it-now-why-cant-i-talk-to-the-seller/ http://kidsontalks.com/i-have-brought-it-now-why-cant-i-talk-to-the-seller/#comments Mon, 18 Jan 2010 08:51:45 +0000 Liz http://kidsontalks.com/?p=535 I brought an item off eBay and noticed that the seller didn’t live far from me, the same town in fact. So i thought, i’ll ask if I can pick them up! She can only say no.

So I hit ‘contact seller’ from my ‘won section’.

I get automated options but not way to contact the seller. Odd.

So I go to ‘ask the seller a question’ – same.

So I have to go and ‘request’ total and add a message in hope the seller gets it. Rubbish eBay – rubbish! – how can sellers resolve issues if buyers can’t contact them before payment?

Include your email address in your listings! eBay doesn’t let your buyers contact you!

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